Privacy Policy

At Ponity, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.

1. Information We Collect

We may collect the following types of information:
  • Personal Information
    When you place an order, create an account, or contact us, we may collect your name, email address, shipping address, billing address, phone number, and payment details.
  • Order Information
    Details related to the products you purchase, including order history and transaction records.
  • Technical Data
    Information automatically collected when you browse our site, such as IP address, browser type, device information, operating system, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:
  • To process and fulfill your orders;
  • To communicate with you about your order status, shipping updates, or customer support requests;
  • To improve our website functionality and user experience;
  • To prevent fraud and maintain security;
  • To send promotional emails or newsletters, only if you have opted in.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing Your Information

We may share your information with trusted third parties strictly necessary for operating our business, including:
  • Payment processors to complete transactions securely;
  • Shipping carriers to deliver your orders;
  • Analytics providers to help us understand website performance.
These partners are contractually obligated to protect your data and use it only for the purposes specified by us.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic. You can manage cookie settings through your browser. Disabling cookies may affect certain features of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:
  • Access the personal data we hold about you;
  • Request correction or deletion of your data;
  • Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at ponity@outlook.com.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:
ponity@outlook.com